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  Q: I heard the 
      news that something may be wrong with my Hyundai. What is the problem and 
      is my vehicle affected?
  A: First, you should know there 
      is nothing wrong with your car. We recently discovered that the horsepower 
      information on some of our vehicles had been inaccurately reported in 
      Hyundai's marketing materials. 
  Q: What is Hyundai going 
      to give me as a result of this error?
  A: As a gesture of 
      apology and an attempt to demonstrate how important Hyundai customers are 
      to us, we are offering those individuals whose model's horsepower ratings 
      were misprinted by more than four percent their choice of three 
      warranty-enhancement options, or, for the 1999 model year and earlier, 
      five-year roadside assistance coverage. The warranty-enhancement options 
      include: Extension of Roadside Assistance Benefit from five 
      years/unlimited miles to 10 years unlimited miles, or Extension of New 
      Vehicle Limited Warranty from five years/60,000 miles to 6 years/72,000 
      miles, or Extension of Powertrain Limited Warranty from 10 years/100,000 
      miles to 12 years/120,000 miles for original owner only.
  Q: 
      How do I know if my car's horsepower rating was misprinted by more than 
      four percent:
  A: Please enter the vehicle 
      indentification number for your Hyundai at http://www.hyundaistatus.com/index.asp. 
      This will provide you with the necessary information.
  Q: 
      What is horsepower and how significant is it to my vehicle's 
      performance?
  A: Horsepower is a measure of an engine's 
      ability to perform work. The horsepower rating indicates the maximum 
      horsepower produced at a high engine speed such as 5500 or 6000 
      RPM.
  Q: How will this error affect the performance of my 
      vehicle?
  A: This error has no impact on the current 
      operation, performance, safety or reliability of your vehicle or any 
      Hyundai vehicle. This error pertains only to published materials about 
      these vehicles.
  Q: How can I get the performance on my vehicle 
      back?
  A: Your vehicle performs the same today as it 
      always has. The rating correction only involves the maximum horsepower 
      that could be produced at a high engine speed.
  Q: How 
      will this error affect gas mileage?
  A: Fuel economy 
      ratings are as stated when the vehicles were purchased. This error 
      pertains only to published materials regarding horsepower.
  Q: 
      Why can't I get 181 horsepower?
  A: Your engine's maximum 
      horsepower rating was incorrectly reported. The correct maximum horsepower 
      rating has now been published. Extensive mechanical changes would be 
      required to increase the maximum horsepower that could be produced. These 
      changes could adversely affect other engine performance characteristics, 
      such as fuel economy and reliability.
  Q: Are the new 2003 models 
      affected in any way?
  A: Materials for the 2003 Tiburon 
      were distributed before we learned of this error, but we are working to 
      ensure that ratings will be accurate from now on. We have removed the 
      horsepower ratings from all marketing materials for 2003 models, and the 
      ratings we've announced are accurate for those models.
  Q. Where 
      can I get more information?
  A: Please call 
      1.800.218.9797 
      
      
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